Frequently Asked Questions

1. What is Nancy Cases?

Nancy Cases is an online store dedicated to providing stylish, durable, and trendy iPhone cases for all models. Our mission is to protect your iPhone while helping you express your personal style.

2. Do you only sell iPhone cases?

Yes, our primary focus is iPhone cases. We stock a wide variety of designs including slim, shockproof, MagSafe-compatible, leather, transparent, and luxury cases.

3. How can I place an order?

Simply visit our official store nancycases.store, browse our collection, add your favorite case to the cart, and checkout securely.

4. Do you ship worldwide?

Yes, we offer worldwide shipping. Delivery times may vary depending on your location, but we ensure safe and timely delivery.

5. How long will my order take to arrive?

Most orders are processed within 1–2 business days. Delivery usually takes 5–12 business days depending on your region.

6. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure online payment options available at checkout.

7. Can I return or exchange my case?

Yes! If you’re not fully satisfied, you may return your case within 14 days of delivery. Please ensure it’s unused and in its original packaging.

8. Are your cases compatible with MagSafe and wireless charging?

Yes, many of our cases are MagSafe-compatible and designed to support wireless charging. Each product page mentions compatibility details.

9. How do I contact customer support?

You can reach our support team via email at Contact@nancycases.store or through the contact form on our website. We usually respond within 24 hours.

10. Why should I choose Nancy Cases?

Because we blend style + protection. Our cases are not only protective but also trendy, ensuring your iPhone looks great and stays safe.